Jeetcity Responsible Gaming

Our Commitment to Safer Gambling

We at Jeetcity are fully committed to promoting responsible gaming practices across our entire platform. Our Jeetcity Casino licence, issued by the Tobique Gaming Commission, requires us to operate transparently and to protect our players from the potential harms associated with excessive gambling. We work continuously to ensure that our policies align with international best practices in player protection.

Our approach is built around three core principles:

• Awareness - helping you understand the signs of problematic gambling behaviour
• Control - giving you practical tools to manage your deposits, time and spending
• Support - connecting you with professional resources if you need additional help

We strongly encourage every player on our platform to view gambling as a form of entertainment rather than a way to earn money or solve financial difficulties. At Jeetcity, we want you to only wager amounts you can comfortably afford to lose, and never to chase losses by increasing your bets or deposits.

Recognising the Signs of Problem Gambling

Our Jeetcity platform encourages players to regularly self-assess their gambling habits. Problem gambling can affect anyone, regardless of age, income or background, and recognising the warning signs early is the best way to stay in control. We at Jeetcity recommend you take a moment to consider whether any of the following apply to you:

• Spending more money or time gambling than you originally intended
• Feeling anxious, irritable or restless when you try to cut back
• Gambling to escape stress, worry or difficult emotions
• Borrowing money or selling possessions to fund your gameplay
• Neglecting work, family or personal responsibilities because of gambling
• Lying to friends or family about how much time or money you spend gambling
• Chasing losses with bigger bets in an attempt to win back money

If you identify with any of these behaviours, we at Jeetcity Casino encourage you to make use of the tools described below, or to reach out to one of the professional support organisations listed further down this page.

Tools We Provide to Help You Stay in Control

Our Jeetcity account management system includes several practical features that allow you to set your own boundaries. We believe that putting these controls directly in your hands is one of the most effective ways to support responsible play. Here at JeetCity, you can contact our support team at any time to activate any of the following options.

Deposit Limits

You can ask our Jeetcity support team to set daily, weekly or monthly deposit limits on your account. Once a limit is in place, you will not be able to deposit beyond that amount during the chosen period, giving you a clear and automatic way to manage your spending.

Loss Limits

We also offer the option to set a maximum loss limit over a given timeframe. This feature helps ensure that your losses never exceed an amount you are comfortable with, reinforcing healthy gambling habits across our Jeetcity Casino platform.

Wagering Limits

If you prefer to control the total amount you stake rather than your deposits or losses, our Jeetcity team can apply a wagering limit to your account, restricting the total bets you can place within a set period.

Time-Out Periods

Sometimes a short break is all that's needed. Our Jeetcity Casino allows you to request a temporary time-out, during which your account will be suspended for a period you choose, typically ranging from 24 hours up to several weeks.

Self-Exclusion

For players who need a longer-term solution, we at Jeetcity Casino offer self-exclusion for extended periods. Once self-exclusion is activated, your account will be closed, marketing communications will stop, and you will not be able to open a new account during the exclusion period. Our Jeetcity support team handles every self-exclusion request with discretion and care.

Reality Checks

We can also enable periodic reality check notifications that remind you how long you have been playing during a session. This simple reminder helps you stay aware of your gaming time and make conscious decisions about when to take a break.

Protecting Minors

Our Jeetcity Casino platform is strictly intended for adults only. We require every player to be at least 18 years old, or the legal age of majority in their jurisdiction if higher, before registering an account with us. We at Jeetcity take age verification seriously and may request identity documents at any stage to confirm that an account holder meets this requirement.

We encourage parents and guardians to use parental control software on any device that may be accessible to minors. Filtering tools and device-level restrictions can help prevent underage individuals from accessing our Jeetcity website or any other gambling platform.

A Note on VPN Use and Restricted Regions

At Jeetcity, we operate within clearly defined markets and do not accept players from a number of restricted countries. We ask that you do not attempt to use a VPN or similar service to bypass these geographic restrictions, as doing so may result in the confiscation of winnings and other account actions. Our Jeetcity Casino team monitors account activity to ensure fair and compliant play for everyone on our platform.

External Support Organisations

If you feel that gambling is becoming a problem for you or someone close to you, we at Jeetcity encourage you to seek help from independent, professional organisations that specialise in gambling support. These services are confidential, often free of charge, and staffed by trained counsellors.

• GamCare - confidential advice and support for anyone affected by gambling
• BeGambleAware - information, advice and free support tools
• Gamblers Anonymous - peer support groups for people recovering from problem gambling
• Gambling Therapy - free online support available in multiple languages

Our Jeetcity support team can also direct you toward additional regional resources depending on where you are located. We also remind you that our alternative dispute resolution provider, EGIS, is available to assist with unresolved account or payment disputes should you need independent assistance.